Frequently Asked Questions (FAQ) – Myras.AI
Pricing and Plans
- Dolphin Dive (Basic Plan – $49/Month): Ideal for startups and small teams, offering 2,500 messages/month, admin and partner access, a pre-trained chatbot, customization options, document/website uploads, and website integration.
- Echo Wave (Standard Plan – $99/Month): Suitable for growing businesses, including 7,500 messages/month, all Basic features, multi-channel integration, two active chatbots, and insights & analytics.
- Orca Leap (Premium Plan – $199/Month): Designed for large teams, with 15,000 messages/month, all Standard features, five AI chatbots, branding removal options, personalized chat interface, optional GPT-4 integration, and advanced functionalities.
- Myras Plus (Enterprise Solution): Custom pricing, pay-as-you-go at $0.01/message, unlimited messages, advanced features like sentiment analysis, and personalized assistance.
For the first three plans, extra messages beyond the limit are charged at $0.01/message, up to double the plan’s message quota.
Use Cases
- AI Chatbot for Support: Specializes in real-time dialogues, personalized interactions, and integrates with customer service tools.
- AI Chatbot for Sales: Supports the sales process, automated lead qualification, 24/7 engagement, and interactive product demos.
- AI Chatbot for Marketing: Manages marketing campaigns, lead generation, customer feedback, and integrates with social media for dynamic interactions.
General Questions
Clients can tailor Myras.AI’s behavior and missions to match their needs, including color, role, and behavior customization.
Myras.AI ensures compliance with industry standards for security and privacy.
Yes, Myras.AI offers multilingual support, suitable for diverse markets.
Myras.AI seamlessly integrates with existing systems and workflows.
Technical Support and Integration
Myras.AI offers continuous support and a user-friendly integration process that requires no prior coding experience.
Higher-tier plans include advanced features like triggers, specific missions, optional GPT-4 integration, and sentiment analysis.
Additional Features
Myras.AI is equipped with sophisticated AI technology for accurate responses to complex queries.
Myras.AI is equipped with industry-specific knowledge and customizable to various industry needs.
Integration and Compatibility
Myras.AI is compatible with social media channels, websites, and CRM systems for versatile integration.
Integration of Myras.AI is straightforward, user-friendly, and blends seamlessly into existing workflows.
Performance and Analytics
Myras.AI offers detailed analytics and insights for tracking performance and user engagement.
Myras.AI utilizes machine learning algorithms for continuous improvement based on user interactions.
Customization and Personalization
Myras.AI allows extensive customization in appearance, language, responses, and functionalities.
Yes, Myras.AI delivers personalized experiences by adapting to user behaviors and preferences.
Scalability and Growth
Myras.AI is scalable, managing increasing interaction volumes and expanding functionalities.
Security and Compliance
Myras.AI adheres to data protection and privacy standards, including GDPR compliance.
User Support and Training
Myras.AI provides comprehensive user support, technical assistance, best practices guidance, and regular updates.
No specialized training is needed; Myras.AI is intuitive with clear documentation.
Miscellaneous
Yes, Myras.AI supports multiple languages and operates across different time zones.
Myras.AI offers advanced AI capabilities, customizability, multilingual support, and scalable solutions.
Advanced Features and Functionality
Yes, Myras.AI handles voice requests and responds with AI-generated voice, including an audio button for sending voice records.
Customization and User Experience
Users can adjust the chatbot’s behavior, personality, and business-specific triggers, with a knowledge base for sales, customer service, and marketing.
Yes, Myras.AI can mimic a brand’s voice, allowing personality adjustments to align with the brand.
Myras.AI offers interactive features like buttons and product carousels for enhanced user engagement.
Technical Aspects
No coding skills are required for integration, with support available for assistance.
Myras.AI automates data updates daily and provides a dedicated support manager for maintenance.
Yes, Myras.AI integrates with e-commerce platforms for various transactional tasks, like order checking and retargeting abandoned carts.
Data Handling and Analytics
How does Myras.AI gather and use data to improve chatbot interactions and provide insights to businesses?
How does Myras.AI use AI to predict user needs or behaviors based on past interactions?
What measures are in place to guarantee the accuracy and reliability of the data and analytics provided by Myras.AI?
Security and Compliance
How does Myras.AI ensure the security and confidentiality of user data?
How does Myras.AI adhere to international standards and regulations for data protection?
What protocols are in place for managing and securing sensitive data shared during chatbot interactions?
User Engagement and Support
What strategies does Myras.AI use to maintain engagement and ensure user satisfaction?
How can users get support or assistance with Myras.AI, including technical issues or general inquiries?
How does Myras.AI offer proactive guidance or recommendations to enhance user interactions?
Business Impact and ROI
What are the benefits of using Myras.AI in terms of improving business processes and operational efficiency?
How does Myras.AI contribute to cost savings and reducing the need for human intervention in customer service?
Accessibility and Inclusivity
What features does Myras.AI have to ensure accessibility for users with different abilities?
What measures does Myras.AI take to be inclusive and effective for users from various cultural and linguistic backgrounds?
Integration Capabilities
How does Myras.AI integrate across various channels to provide a seamless user experience?
What is the process for embedding Myras.AI into different website platforms, and how does it enhance user interaction on these sites?
What functionalities does Myras.AI offer when integrated with social media platforms, and how does it engage with users on these channels?
How can Myras.AI be used within various messaging apps, and what are the benefits of this integration?
What are the advantages of integrating Myras.AI with CRM systems, and how does it streamline customer relationship management?
What are the benefits of linking Myras.AI with Google Analytics and Google Calendar, and how does this integration work?
What additional functionalities does Myras.AI gain from CRM integration, and how does this impact customer interaction and data management?
What needs to be considered when integrating Myras.AI into an existing business infrastructure, and what support is available for this process?
What mechanisms are in place for Myras.AI to ensure consistent and accurate data across various integrated platforms?
How does Myras.AI tailor interactions on e-commerce platforms to enhance the shopping experience and increase sales?
Does Myras.AI offer support for businesses looking to develop custom integrations, and what does this process entail?
What role does Myras.AI play in enhancing the customer journey when integrated across multiple platforms and touchpoints?
How can Myras.AI be used to automate workflows in conjunction with other business tools and systems?
What level of technical expertise is required to integrate Myras.AI into various platforms, and is it accessible for users with limited technical background?
How does Myras.AI adapt its integration capabilities to meet unique business requirements and objectives?
What is the capacity of Myras.AI to integrate with complex, enterprise-level systems, and what are the key considerations for such integrations?
What resources are available to assist with any challenges encountered during the integration of Myras.AI?
What insights can Myras.AI provide when integrated with analytics tools, and how does this inform business strategies?
What are the potential challenges or limitations users might face when integrating Myras.AI with various platforms and tools?